Answer every call in your customer's language — across Europe, the US and beyond — from the infrastructure you already have. No new premises, no new team, and up to 75% lower running costs.
You can see the demand in another country. What you can't justify is an office, staff and admin there just to answer the phone — so the market goes untouched. A multilingual AI changes that.
Callers in Warsaw, Berlin, Madrid or Chicago hear a fluent local voice — not a foreign line they'll hang up on.
Every market runs from the infrastructure you already have. No premises, no local hires, no setup bill.
Standing up a foreign office takes months. A new-market agent is almost instant — a little tuning, then live.
Any language is possible, and the main European languages are already tested and in use. Add whichever your markets need — your agent answers each caller in their own tongue, around the clock.
Two jobs, one voice agent: the customers ringing in, and the fitters ringing from the field.
Every call picked up instantly, 24/7 — no queues, no missed leads, no voicemail.
Gathers fleet size, need and contact details, so your closers only speak to real prospects.
Fitters call in for wiring diagrams, fitting guides and install info — and get it on the spot.
Fitters don't stop when the office does. The AI is on nights and weekends, when humans aren't.
Specs, compatibility, installation steps — pulled from your own knowledge base.
Anything complex or urgent is routed to a human, on your rules. The AI knows its limits.
Replace the bulk of routine call handling and the costs behind it fall away — not just wages.
The bulk of routine call handling moves to AI. Keep your specialists for the work that needs them.
Fewer seats means smaller offices — less rent, rates, heating and lighting.
No rows of desks, computers and chairs. No canteen, no kitchen, none of the extras.
24/7 without night shifts, overtime or shift premiums. The AI doesn't clock off.
People need constant retraining on products and scripts, and some never stick. AI doesn't quit, forget, or need re-hiring.
A new agent goes live in days with a little tuning — not the months a new team or office takes.
Some calls need a person: the complex sale, the awkward complaint, the urgent fault. Your team stays for those, and we design the escalation rules with you so the right calls always reach a human.
We don't drop in a generic bot. We build the agent on your products, call flows and install docs — then keep improving it.
Call types, products, install and wiring docs, and your escalation rules all go into the agent's knowledge base.
It answers, qualifies, supports fitters and routes — handling the routine and passing the rest to your team.
We connect it to your systems, then keep refining it as real call data comes in.
As calls come in, we keep tuning the agent — the questions it asks, the docs it serves, how it handles the edge cases. Your service gets sharper over time, and that's part of the arrangement, not an add-on.
The office is shut. Your fitter needs a wiring diagram now. The AI has it — no waiting until morning, no held-up job.
Book a demo →No. It handles the bulk of routine inbound calls and fitter support. Your people stay for the complex sales, escalations and anything urgent. We set the escalation rules with you.
Fitters call in and ask for wiring diagrams, fitting guides or install info, and the AI serves it straight to their phone — day or night, so a shut office never holds up a job.
It's an estimate across the whole operation — staffing, premises, equipment and facilities, and out-of-hours coverage. The real figure depends on your setup, so we model it against your actual numbers.
Bespoke — built to your call volumes, integrations and the docs it needs to hold. Book a demo and we'll scope it against your operation.
Any language is possible. The main European languages are tested and in use, and we add others to fit your markets. Callers hear a fluent local voice, not a foreign line.
Yes — it's one of the biggest wins. You can serve a new market in its own language from your existing setup, with no office or local staff, so you can test demand without the usual cost of setting up abroad.
Book a demo and we'll scope the savings for your operation — no guesswork, your real figures.
Go-Virtual AI